Citizens‘ Service Center („Bürgerservice Center”)

The first and most important place to turn to for all kinds of matters is the Citizens’ Service Center in the New City Hall. Here you can take care of various official procedures in one single office as you registration of place or your active pass, which allows you to take advantage of cheaper public transport fares and other benefits.

Bürgerservice center (citizens‘ service center)
Monday – Friday: 7 a.m. – 6 p.m.
Neues Rathaus (New City Hall), Hauptstraße 1-5, 4041 Linz/Urfahr

Tel.: 0732-7070, Fax.: 0732-7070-54 2110
[email protected],

  • active passes
  • Registration of places of residence, notice of departure from residences and changes in residences
  • Confirmation of registration of place of residence

Opening hours:
Monday and Thursday 7 a.m. - 12:30 p.m. and 1:30 - 6 p.m.,
Tuesday and Wednesday 7 a.m. - 1:30 p.m.,
Friday 7 a.m. – 2 p.m

At the beginning of the semester, there will also the possibility to registrate your place of residence on campus at the “ÖH-Sozialreferat”.


Emergency Contacts

This semester should be an unforgettable time in your life. Only in a positive way of course!

Nevertheless, in case you should get in trouble - here are the most important numbers for emergencies:


Ambulance                144 („4“ looks like a wheelchair) 

Police                          133 („3“ looks like handcuffs)

Fire Department      122 („2“ looks like a fire hose)


European Emergency call                          112

Mountain Rescue (Austria)                             140

Emergency call                                                 01-406 43 43
in case of poisoning  

When you report an emergency, please provide the following information:

Where did it happen?
What happened?
How many persons were wounded/are ill? What kinds of injuries/illnesses are involved?


Hospitals in Linz

Which hospitals are admitting patients?

You can find information as to which of the hospitals are admitting patients in a current edition of a local daily newspaper or in the internet:


Pharmacies in Linz

This sign indicates the presence of a pharmacy.
The pharmacy closest to the campus is located in “Auhof Center” next to the tram station “Auhof - Universität”.
It’s opening hours are: Mo.-Fr. 8-12 am and 2-6  pm on Saturdays it is open from 8 to 12 am.

You can find the addresses of the pharmacies that are open at night, on weekends or on holidays in a current edition of a local daily newspaper. They are also posted on signs on the pharmacies in the area where you live. They are also listed in the internet under as well as in the ORF-Teletext on page 649.

Telephone information:
(Central Ambulance Station)                                           0732-21 44

Ask at your pharmacy for a plan of the pharmacy service (a list showing which pharmacies have night, weekend or emergency service). If you go to a pharmacy at night, on the weekend or on a holiday, you must pay an additional fee of 1.30 euros (during the daytime) or 3.80 euros (at night from 8 pm to 8 am) (*Status 2013)